30-day returns
You may request a return within 30 days of delivery. Shirts must be unworn and unwashed. Include your order number or proof of purchase when contacting us.
How to start a return
Email support@dominusrex.co with your order number, the item you want to return, and the reason. We will review your request and provide return instructions and the correct return address. Please contact us before sending anything back; do not send returns to the shipping origin or supplier without instructions.
Return shipping
For a change-of-mind or size-related return, the customer pays return shipping. For defective, damaged, or incorrect items, Dominus Rex covers the necessary return shipping. Contact us with your order number and clear photographs so we can help.
Refunds
After we receive and review an authorized return, we will notify you of the outcome. Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the refund.
Order changes
Contact us as soon as possible if you need to change or cancel an order. Changes may not be possible once an order is being produced or has shipped.
Your rights
Nothing in this policy limits any rights or remedies you have under applicable consumer law.